Around the Lowcountry

USPS: 96% of direct mail users are now leaning on AI tools

At the ANA Masters of Marketing Conference in Orlando, which runs Oct. 20 to 23, the U.S. Postal Service presented on how AI is changing direct mail. It cited a USPS-sponsored Winterberry Group report, Delivering Performance in the Era of AI, which found 96% of surveyed panelists who use direct mail also use AI tools to support those programs. USPS also pointed to a 40% postage discount for qualified mailers.

October 22, 20261 min read

At the ANA Masters of Marketing Conference in Orlando, which runs Oct. 20 to 23, the U.S. Postal Service presented on how AI is changing direct mail. It cited a USPS-sponsored Winterberry Group report, Delivering Performance in the Era of AI, which found 96% of surveyed panelists who use direct mail also use AI tools to support those programs. USPS also pointed to a 40% postage discount for qualified mailers.

Why this matters here

Mail stopped being the slow channel once the targeting and the creative got easier to build. For a Lowcountry shop, that means a postcard drop can be aimed at a handful of neighborhoods instead of a whole ZIP code, and the postage incentives make a first test affordable.

First reported by about.usps.com.

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